Find a place to staySee all Hotels in Louisville
What people say

I do not often get online and write reviews to places. I do however, read them. I was very nervous about going and staying at this "5 star" hotel. Some of the reviews were not very flattering. They however, were very wrong. We came to Louisville and the Galt House for the National Pawn Broker's Convention. My business partner and I have never been to a 5 star hotel and were not sure what to expect, especially after reading some of the negative reviews. I could not have been more astounded with the fabulous way all your staff, from the valet for parking to the check in staff, to the bell hops, treated us. After valet parking took care of our vehicle, the bell hops took all our luggage in and waited while we checked in and then escorted us to our room, unloaded our luggage and answered our questions. We loved the room, we were in an executive suite, which was beautiful. The air conditioner however, did not work. We called the front desk and made them aware of the problem. We then went and did a little exploring to return and nothing still done about the air conditioning issue. We then called the front desk again and they immediately sent up maintenance. The two gentlemen from maintenance were very professional and finally figured out the AC unit was froze up and would not be working. Within 30 minutes, they had communicated with the front desk and got us moved to a different suite. For the inconvenience, you treated us to room service for two. It was fantastic. We felt like we were being treated like queens. Never have I been to a place that made me feel as special as the Galt House did. When ever in the future, I return to Louisville, I will always book my stay with Galt House. Your hotel really is 5 star and I would recommend your beautiful hotel to all my family and friends. Thank you Galt House for making our stay in Louisville absolutely wonderful. Shelley Fahrlander

Check out local landmarksSee all Landmarks in Louisville
Take a walk in a parkSee all Outdoors in Louisville
Check out the nightlifeSee all Nightlife in Louisville